What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number, and the account wallet details you use — whether that's a DANA number, your OVO-linked phone, or a GoPay account ID. We collect this to verify your identity, process deposits and withdrawals, and keep your
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account secure. During normal use, we also record session data: device type, browser, and the pages you visit inside the lobby. This helps us spot unusual login patterns and flag anything that looks off before it becomes a problem. Payment data — the wallet reference numbers
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generated when you transact via DANA, OVO, or GoPay — is passed to our payment processor only to complete the transaction. We do not store full wallet credentials on our servers. If you contact our support team, that conversation is logged and linked to your account
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so follow-up is faster. We retain account data for as long as your account remains active and for the period required under applicable law. You can request a summary of what we hold at any time through the support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.